Protecting the privacy of your information is our responsibility
Our primary commitment at jq777 is to keep your personal and financial information completely safe. This policy explains what information we collect, how we use it, and how we keep it secure.
1. Introduction & Applicability
jq777 is a trusted online gaming and entertainment platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy defines how jq777 collects, processes, stores, and discloses your personal information.
This Policy applies in the following situations:
- When visiting or using our website jq777.bar
- When completing registration and creating an account
- When using our games, slots, cricket betting, or any entertainment services
- When contacting our customer support team
- When completing financial transactions (deposits or withdrawals)
If you do not agree with any terms of this Policy, we ask that you refrain from using our services.
2. What information we collect
A Personally Identifiable Information
We collect the following information for account registration and management at jq777:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (when required)
- Residential address
- Username and password
B Financial Information
To process deposits and withdrawals, we store relevant payment information. Transactions on our platform are conducted via bKash, Nagad, Rocket, Upay, and bank transfer. In this regard, we store:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Bank account number and bank name (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and times (BST, UTC+6)
jq777 never stores full card numbers or bank PINs.
C Technical & Usage Information
When you use the jq777 platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Operating system information
- Visit time, date, and duration
- Information obtained from cookies and similar tracking technologies
- Gaming history and preferred categories
3. Purpose of data use
jq777 uses collected information only for specific, transparent, and lawful purposes. We use your information for:
- Account management: To create, verify, and properly manage your account.
- Identity verification: To confirm age verification (21+) and prevent financial fraud.
- Processing financial transactions: To successfully complete deposits and withdrawals.
- Providing customer support: To help our 24/7 support team resolve your issues.
- Ensuring security: To detect and prevent fraudulent activity.
- Meeting legal obligations: To comply with applicable laws and regulations.
- Platform improvement: To enhance our service quality and develop new features.
- Ensuring responsible gaming: To identify signs of addiction and provide necessary support.
4. Data security measures
Encryption Technology
jq777 uses the highest standard SSL (Secure Sockets Layer) encryption technology. As a result, all data transmitted between you and our servers remains fully encrypted, and no third party can read or use that information.
Secure Server Infrastructure
Our servers are protected by industry-standard security technology. We take the following measures:
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Restricted access controls — only authorized personnel can view data
- Automated backup systems
Account Security
To help keep your account secure, we recommend:
- Use a strong and unique password
- Never share your password with anyone
- If you notice any suspicious activity, notify our support team immediately
- Avoid logging into your account on public Wi-Fi
5. Sharing information with third parties
jq777 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment processors
We work with trusted payment partners to complete financial transactions. Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
Law enforcement authorities
Under legal obligations, information may be provided in response to a court order or a lawful request from a government authority.
Technology service providers
A limited amount of technical information may be shared with technology partners who assist in operating our platform. All such partners are contractually bound to comply with jq777's privacy standards.
6. Cookies & tracking technology
jq777 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Essential cookies
These cookies are essential for the basic functionality of the platform. They include maintaining your login status, security verification, and session management.
Analytical cookies
These cookies tell us how users interact with our platform, which pages are visited most, and where issues arise. This information helps us improve our services.
Preference cookies
These cookies remember your preferences such as language selection and display settings. You can control or delete these cookies through your browser settings, though some features may be affected as a result.
7. Data retention period
jq777 retains your information only for as long as necessary or as required by legal obligations. Specifically:
- Account information: For as long as the account is active and, after closure, for a defined period as required by legal obligations.
- Financial transaction records: For the period required by financial regulations.
- Gameplay history: For the duration of the account and in accordance with applicable regulations.
- Communication records: For the period necessary to maintain customer service quality.
When information is no longer needed, we arrange for its secure deletion.
8. Your rights
As a user of jq777, you have the following rights over your own information:
- Right of access: You have the right to know what information we hold about you.
- Right to rectification: You can request correction of any inaccuracies in your information.
- Right to erasure: In certain circumstances you can request deletion of your information, though complete deletion may not always be possible where legal obligations apply.
- Right to object to processing: You can object to the processing of your information for specific purposes.
- Right to portability: You can request your information in a structured, machine-readable format.
- Right to withdraw consent: Where data processing relies on your consent, you may withdraw that consent at any time.
To exercise any of the above rights, please contact our support team.
9. Protection of minors
jq777 strictly does not apply to anyone under the age of 21. We do not knowingly collect any information from minors. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the associated information.
10. Changes to the policy
jq777 may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a notice on our platform
- Updating the "Last Updated" date on this page
Continued use of our platform after any changes will be considered acceptance of the updated Policy. We therefore recommend reviewing this Policy regularly.
11. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the jq777 support team. Our team is able to provide assistance in both Bengali and English.
Live Chat Get instant support via 24/7 live chat
Email [email protected]
Language Support is available in Bengali and English
Related policies
To learn about our complete policies, please read the following pages: